Recommendation

Caution

Overall Summary

Suspicious

Why we think so

crawlneworleans.com presents itself as a local New Orleans tour operator specializing in pub crawls and walking tours with over 10 years of experience. The website attracts about 8,400 visitors monthly, mainly from the United States, with traffic coming from search, direct visits, and social media channels. The site uses standard industry technology like WordPress with Elementor and follows good security practices, including valid SSL certificates. It holds a physical location in New Orleans and maintains active social media profiles. Customer reviews across multiple platforms are overwhelmingly positive, with over 2,500 five-star reviews praising knowledgeable guides and well-organized tours. However, some past complaints report rare no-shows and difficulties contacting the company, typically resolved through refund protections.

Confidence Score

83%

Risk Insights

✅

Strong Customer Approval

Over 2,500 recent 5-star reviews across multiple platforms

Reviews highlight knowledgeable and fun tour guides

Consistent positive feedback over several years

⚠️

Occasional Service Issues

Some complaints about tours not showing up

Customer service communication has been difficult for some

Refunds typically processed via third parties or chargebacks

🛡️

Technical and Legal Clean

Domain registered since 2019 with GoDaddy

Valid SSL certificate in place

No phishing or scam blacklist listings

No trademark conflicts or major lawsuits found

Contradictory Signals

Automated tools may penalize smaller or tourism-related domains despite strong real customer feedback.

Signal A: Thousands of positive customer reviews

Signal B: Automated security tools rate the domain as high risk

Category Scores

Identity 85/100

Reputation 70/100

Technical 80/100

Content 85/100

Legal 90/100

Business Validity 75/100

Red Flags & Warnings

Past complaints report rare but serious issues with no-show tours and poor post-sale communication.

🔎 Detailed Checks & Analysis

Domain Registration and SSL Validity

Score: 80/100

Passed

"Strong domain registration history and SSL coverage supports legitimacy."

Reason: The domain was registered in early 2019 with GoDaddy.com, a reputable registrar. Valid SSL certificates are in place, indicating standard technical security.

Traffic and Engagement Metrics

Score: 75/100

Passed

"Traffic patterns are consistent with a legitimate, active local business."

Reason: The website sees about 8,400 monthly visits with traffic mostly from organic search, social media, and direct visits. Engagement metrics show reasonable bounce rate and time on site, typical for small tour businesses.

Technology Stack and Hosting

Score: 80/100

Passed

"Standard website technology usage with paid services suggests professional setup."

Reason: The site uses known platforms such as WordPress, Elementor, and Microsoft-hosted email services, with no suspicious plugins or configurations found.

Customer Reviews and Reputation

Score: 70/100

Failed

"Majority positive but warning signs on customer service and occasional no-shows."

Reason: While thousands of recent positive reviews exist, some past complaints report no-show tours and poor communication requiring refunds via third parties, indicating some risk.

Blacklist and Scam Database Checks

Score: 90/100

Passed

"No direct evidence of fraudulent activity from security databases."

Reason: The domain is not listed on any crypto scam blacklist, phishing blacklist, or flagged by Google Safe Browsing.

Trademark and Legal Disputes

Score: 90/100

Passed

"No known legal issues related to the brand or domain."

Reason: No trademark conflicts found and no public lawsuits or major disputes were identified by search, supporting legitimate business operation.

Your Next Steps

1

Confirm bookings through platforms offering clear refund protections, such as Groupon or credit cards with chargeback options.
2

Contact the company directly before your tour date to confirm event details and ensure the tour is running.
3

Check recent and multiple platform reviews for any new complaints about cancellations or no-shows.
4

Use secure payment methods to safeguard your purchase.
5

Report any fraudulent activity to relevant platforms or authorities if encountered.

Evidence & Citations

CrawlNewOrleans.com Reviews on Trustindex
Source of aggregated recent customer reviews and complaint summaries.
Gridinsoft Online Virus Scanner on crawlneworleans.com
Automated security checker giving a low trust score.
GoDaddy WHOIS records for crawlneworleans.com
Domain registration and technical details.
Google Safe Browsing Diagnostics
No reported phishing or malware.
Google Places Listing for Crawl New Orleans
Confirmed physical location and high user ratings.

🕵🏻 Keep investigating

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