Recommendation

Caution

Overall Summary

Suspicious

Why we think so

CenterWell Pharmacy offers mail-order medication delivery and serves mainly U.S. customers, with about 2.8 million monthly visits. The site uses reputable technologies such as Adobe Analytics, Akamai CDN, Cloudflare security, and Salesforce CRM. It is registered since 2020 under MarkMonitor, a known registrar, with strong domain privacy and security controls. Contact phone numbers and social media accounts, including LinkedIn and Instagram, are publicly available. However, user reviews from platforms like PissedConsumer reveal significant issues with service reliability, delays, and customer support, resulting in a low average rating around 1.3 stars. Despite these complaints, no confirmed scams or fraudulent activity have been reported. The company is currently involved in an antitrust lawsuit, but maintains official support channels for dispute resolution. The Better Business Bureau rates it A+ but it is not accredited. Overall, CenterWell Pharmacy appears to be a legitimate but operationally troubled entity, so exercise caution when considering their services.

Confidence Score

68%

Risk Insights

⚠️

Mixed Reputation Despite Legitimate Domain

Site has strong technical security and domain registration.

Customer reviews reveal ongoing operational and support issues.

No confirmed scam or fraudulent activity reported.

📄

Ongoing Legal Dispute

CenterWell Pharmacy faces an antitrust lawsuit as of September 2024.

Lawsuit does not pertain to scam or fraud but affects business reputation.

Users should consider legal risks when engaging with this entity.

Contradictory Signals

While the site is technically legitimate, user experience reports reveal significant issues.

Signal A: Strong technical infrastructure and legitimate domain registration

Signal B: Widespread customer complaints and low service ratings

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 50/100

Legal 70/100

Business Validity 65/100

Red Flags & Warnings

Numerous customer complaints about poor service quality, delays, incorrect orders, and website/app usability issues.

🔎 Detailed Checks & Analysis

Domain Ownership and Registration

Score: 90/100

Passed

"Registrar is reputable, WHOIS data is consistent and secure DNS with multiple authoritative servers is observed."

Reason: Domain is registered since 2020 with MarkMonitor, showing stable ownership and privacy protections.

Technical Infrastructure and Security

Score: 90/100

Passed

"Security features and analytics tools indicate investment in infrastructure and user tracking."

Reason: Uses modern CDN (Akamai), security tools (Cloudflare, Zscaler), and CRM/analytics technology.

Reputation and User Feedback

Score: 35/100

Failed

"No confirmed scam reports, but low customer satisfaction impacts trust."

Reason: Extensive negative user reviews about service reliability and customer support concerns.

Legal and Compliance

Score: 70/100

Passed

"Dispute resolution processes and non-discrimination policies are publicly provided."

Reason: Company is involved in antitrust lawsuit, posing reputational risk but no fraud or scam claims.

Blacklist and Scam Reports

Score: 85/100

Passed

"BBB rating is A+ but not accredited, indicative of legitimate business operations with room for improvement."

Reason: No presence on phishing, crypto scam, or Google safe browsing blacklists.

Your Next Steps

1

Verify pharmacy registration and licensing via official healthcare authorities before ordering medications.
2

Check Better Business Bureau and consumer review websites for the latest user feedback and dispute resolutions.
3

Contact CenterWell Pharmacy directly using publicly listed phone numbers to clarify service terms and resolve concerns.
4

Avoid sharing sensitive personal or payment information until you confirm legitimate order processing and delivery assurances.

Evidence & Citations

CenterWell Pharmacy Customer Reviews and Complaints
Consumer feedback highlights serious operational issues but no confirmed fraud.
WHOIS and DNS Registration Data for CenterWell Pharmacy
Shows domain age, registrar, name servers and confirms legitimate registration.
Google Safe Browsing and Crypto Scam Sniffer Status
No detected threats or blacklisting for centerwellpharmacy.com.
CenterWell Pharmacy Antitrust Lawsuit Details
Currently involved in antitrust litigation unrelated to scam allegations.

🕵🏻 Keep investigating

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