Recommendation

Caution

Overall Summary

Suspicious

Why we think so

CCleaner.com is the official website for CCleaner, a widely used PC cleaning utility designed to enhance computer speed and security. The domain is well-established since 2004 and hosted on reputable infrastructure with millions of monthly visits, primarily from the US and Europe. It uses trusted technologies and has an active social media presence. While generally regarded as legitimate software, users have reported issues with subscription billing and aggressive marketing. There are no direct scam or malware reports linked to the official site, though fake CCleaner versions exist that carry malware risks.

Confidence Score

83%

Risk Insights

🛡️

Strong Domain and Traffic Profile

Registered since 2004 with reputable MarkMonitor registrar.

Receives about 5.9 million visits monthly, mostly from US and Europe.

Uses Amazon and Akamai infrastructure for security and speed.

⚠️

Subscription Complaints Present

Users report unauthorized charges and difficult cancellations.

Automatic renewals cause frustration and refund disputes.

Aggressive marketing may mislead or pressure some users.

🚨

Beware of Fake CCleaner Versions

Malware disguised as CCleaner found on third-party sites.

Only download from official website to avoid risk.

Fake support scams use CCleaner brand to defraud users.

Contradictory Signals

The official site is not a scam but has trust issues in customer service and billing.

Signal A: No blacklist or malware flags detected

Signal B: Multiple user complaints about billing and subscription issues

Category Scores

Identity 90/100

Reputation 70/100

Technical 95/100

Content 85/100

Legal 60/100

Business Validity 80/100

Red Flags & Warnings

User complaints about aggressive subscription auto-renewals and challenges with refunds and cancellations.
Past incidents of malware-bearing fake CCleaner copies distributed outside official channels.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100

Passed

"A long-established domain with stable registrations is a strong trust factor."

Reason: Domain is registered since 2004 with a reputable registrar (MarkMonitor).

Traffic Volume and Reach

Score: 90/100

Passed

"High legitimate traffic is indicative of a trusted site with real users."

Reason: Millions of monthly visits with global distribution including major markets like US and Europe.

Website Technical Integrity

Score: 90/100

Passed

"Robust technical setup reduces risk of fraudulent or compromised site."

Reason: Uses trusted SSL certificate, well-known analytics and security technologies, and CDN providers.

Brand and Trademark Verification

Score: 80/100

Passed

"Registered trademarks reinforce brand authenticity."

Reason: Multiple trademark registrations exist for the CCleaner brand indicating legal protection.

Blacklist and Scam Listings

Score: 10/100

Passed

"Absence of blacklist entries is a positive sign of safety."

Reason: No listing on major blacklists or safe browsing alerts.

User Complaints and Scam Reports

Score: 50/100

Failed

"User dissatisfaction impacts reputation score despite legitimate domain."

Reason: Reports of billing confusion, subscription auto-renewals without clear consent, and aggressive upgrade prompts.

Your Next Steps

1

Always download CCleaner software directly from the official website to avoid malware versions.
2

Review billing and subscription terms carefully before purchase; monitor for unauthorized charges.
3

Report any fraudulent or suspicious communications impersonating CCleaner support to authorities.
4

Use official contact channels for support and billing inquiries to minimize confusion.
5

Consider reputable third-party reviews and community feedback when deciding to purchase or renew.

Evidence & Citations

Domain and Technology Profile of ccleaner.com
Shows domain age, traffic, and technologies used confirming legitimate infrastructure.
Website Traffic and Engagement Stats for ccleaner.com
Details on global rank, monthly visits and traffic sources confirming large user base.
Official WHOIS registry info for ccleaner.com
Registrar, domain age, and ownership data from trusted registrar.
CCleaner Trademark Search Data
Confirms legal trademark registrations supporting brand legitimacy.
User Issues and Reports Regarding CCleaner Billing and Scams
Community and user reports highlighting subscription and scam-related issues.

🕵🏻 Keep investigating

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