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Domain Due Diligence
Report for Cashmoney.ca

Report Date October 24, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Cashmoney.ca operates as a Canadian payday lender and financial service provider with significant online and physical presence across Ontario and other provinces. It serves about 458,000 monthly visitors, primarily in Canada, and uses reputable infrastructure like Amazon Web Services for web hosting and security. The company holds trademarks for its name and related services and offers loans, lines of credit, and payday advances both online and in branches. However, it has faced regulatory action in British Columbia, which resulted in a mandatory refund of $547,000 to over 2,800 borrowers for violations of consumer protection laws. There have been multiple customer complaints about service issues and disputes over loan repayments, and users also face risks from scammers impersonating Cash Money to defraud people using fake loan offers and forged documents. Official contact details and multiple store locations with good ratings support its legitimacy, but caution is advised due to past regulatory violations and scam risks.

Confidence Score
68%

Risk Insights

⚖️

Regulatory Action Highlights Compliance Issues

Consumer Protection BC found Cash Money violated repayment timing rules.
Ordered refund of $547,000 to thousands of customers.
Cash Money ceased payday loans in BC after enforcement.
🚨

User Scam Risk from Impersonators

Fake agents use company branding to scam fees from victims.
Official site advises caution and provides fraud reporting tools.
Verify all communications via official emails ending in @cashmoney.ca.
🏢

Legitimate Business with Physical Presence

Multiple store locations in Ontario with strong Google ratings.
Well-established domain registered since 2000.
Uses secure and professional web technologies.

Contradictory Signals

The company is legitimate but has operational and legal compliance issues that impact trust.

Signal A: Official regulatory refund and law violations confirm serious compliance problems

Signal B: Physical stores and online presence with secure infrastructure imply legitimacy

Category Scores

Identity 75/100
Reputation 55/100
Technical 85/100
Content 65/100
Legal 50/100
Business Validity 70/100

Red Flags & Warnings

  • Regulatory refund order for violations indicates compliance issues affecting consumers.
  • Numerous customer complaints with unresolved or partially resolved disputes suggest operational challenges or dissatisfaction.
  • Active scams by impersonators using company branding present financial risk to consumers despite company's warnings.
  • Lack of BBB accreditation may reduce independent credibility verification.

🔎 Detailed Checks & Analysis

Domain and Technical Infrastructure

Score: 85/100
Passed

"Reputable hosting and security measures support authenticity."

Reason: The domain has existed since 2000, with active SSL and professional hosting infrastructure from Amazon Web Services.

Reputation and Customer Feedback

Score: 55/100
Failed

"Customer dissatisfaction and regulatory findings lower reputation scores."

Reason: There are multiple complaints related to loan handling and refunds with unresolved disputes, alongside regulatory penalties.

Legal and Compliance Standing

Score: 50/100
Failed

"Non-compliance with consumer protection laws negatively impacts legal trustworthiness."

Reason: Regulatory authorities found violations in loan repayment practices leading to ordered refunds totaling $547K.

Content Authenticity and Brand Usage

Score: 70/100
Passed

"Brand is official but users must watch for fake imitators."

Reason: Official website and trademarks indicate legitimate brand ownership and use; however, scams by impersonators create confusion.

Scam and Fraud Detection

Score: 50/100
Failed

"The company warns users about prevalent fraud attempts from third parties."

Reason: No blacklisting detected but frequent impersonation scams using the brand’s identity put consumers at risk.

Your Next Steps

  • 1
    Verify all official communications using domain emails ending with '@cashmoney.ca'.
  • 2
    Be cautious of unsolicited loan offers or requests for upfront finance charges.
  • 3
    If approached by suspicious parties claiming to represent Cash Money, check the official security centre for guidance and report fraud to local authorities.
  • 4
    Review refund eligibility if you had loans from Cash Money in British Columbia between June 2023 and July 2025.
  • 5
    Contact Cash Money customer service directly to resolve any disputes or obtain official loan documentation.

Evidence & Citations

🕵🏻 Keep investigating

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