Recommendation

Avoid

Overall Summary

Scam

Why we think so

Card.com is a financial service website offering prepaid debit and bank account products with significant traffic primarily from the US. Despite its legitimate infrastructure and long-standing domain since 1999, multiple consumer reports and legal complaints highlight persistent issues with unauthorized transactions, refund delays, and poor customer support. The company uses credible technologies and is SSL secured, but user feedback on platforms like BBB and PissedConsumer signals consistent dissatisfaction and allegations of funds being withheld or fraudulent practices.

Confidence Score

30%

Risk Insights

🛡️

Strong Domain Age and Infrastructure

Domain registered since 1999

Uses secure SSL certificates

Hosted on Amazon AWS infrastructure

⚠️

High Customer Fraud and Legal Complaints

Numerous reports of unauthorized charges

Multiple lawsuits on refund and fee issues

Very low user ratings on multiple platforms

Contradictory Signals

Good technical setup contrasts with poor reputation and customer trust

Signal A: Technically legitimate domain and hosting

Signal B: Numerous user complaints alleging fraud and withheld funds

Category Scores

Identity 40/100

Reputation 20/100

Technical 80/100

Content 30/100

Legal 25/100

Business Validity 30/100

Red Flags & Warnings

Numerous unresolved customer complaints and accusations of fraudulent withholding of funds.
Multiple legal disputes and lawsuits highlight problematic refund and fee practices.
Low ratings on consumer review sites and verbal allegations of fraud by users.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 40/100

Failed

"WHOIS data confirms the domain is established since 1999. Registrant data is privacy protected."

Reason: The domain has a long registration history and valid SSL, supporting identity legitimacy but lacks public registrant details.

Reputation Check

Score: 20/100

Failed

"Consumer reviews on reputational platforms report unauthorized transactions, poor customer service, and allegations of fraud."

Reason: Significant negative user reports and numerous lawsuits damage reputation severely.

Technical Infrastructure

Score: 80/100

Passed

"Technical signals from similartech and WHOIS show a solid infrastructure."

Reason: The site uses reputable hosting services (Amazon AWS), email providers, and a valid SSL certificate.

Content Quality and Transparency

Score: 30/100

Failed

"Reviews highlight misleading claims about fees and refund processes."

Reason: While the site presents itself as a financial service, user reports indicate lack of transparency and unclear fee/return policies.

Legal and Compliance Status

Score: 25/100

Failed

"Several legal actions documented against the company, with unsettled customer claims."

Reason: History of lawsuits and complaints alleging fraud, fee disputes, and failure to refund.

Business Validity

Score: 30/100

Failed

"Traffic data confirms active use, but customer trust is low."

Reason: Despite active traffic and functioning services, the high number of complaints and legal issues raise doubts on business practices.

Your Next Steps

1

Avoid providing sensitive financial information or depositing large sums without full understanding of terms.
2

If using Card.com, monitor transactions carefully and report unauthorized charges immediately.
3

Consider alternative financial service providers with better reputations and customer service records.
4

Report fraudulent activity to consumer protection agencies and financial regulators.
5

Consult legal advice if you experienced unresolved issues or losses with Card.com.

Evidence & Citations

Consumer complaints and lawsuits against Card.com
Documents multiple consumer disputes, lawsuits, and patterns of refund failures.
Card.com customer reviews on BBB and PissedConsumer
Includes numerous reports of unauthorized charges, poor support, and fraud allegations.
Technical and traffic data for card.com
Shows reputable hosting and significant monthly traffic.
WHOIS and SSL certificate details for card.com
Domain registered since 1999 with valid SSL certificate.

🕵🏻 Keep investigating

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