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Domain Due Diligence
Report for Caliente.mx

Report Date December 31, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Caliente.mx is a major Mexican online sportsbook and casino platform, offering live betting across many sports and streaming over 150,000 events annually. It ranks #2407 globally with around 26 million monthly visits, primarily from Mexico. The site uses reputable technologies including Cloudflare and Akamai, and supports multiple secure payment methods like Apple Pay and Mastercard. It maintains SSL security and is hosted with recognized providers. The brand operates physical casino locations in Mexico, receiving solid user ratings around 4.2 to 4.9 stars. Caliente.mx is legally licensed by Mexico's government (SEGOB) and certified for fair play by Gaming Laboratories International. While it faces some user complaints about payment delays and customer service, official channels and regulations back its legitimacy. Past legal disputes with provider Playtech were settled amicably in 2024.

Confidence Score
83%

Risk Insights

🛡️

Strong Official Legitimacy and Licensing 🛡️

Licensed by Mexican government (SEGOB) with GLI certification
Operates physical casinos with high user ratings
Uses reputable hosting and secure SSL certificates
⚠️

Customer Complaints Affect Trust

Frequent payment delays reported by users
Issues with customer service responsiveness
Reports of unfair terms and withdrawal difficulties

Contradictory Signals

While the site is legally compliant, operational issues cause user dissatisfaction and risk perception.

Signal A: Official licensing and certification indicate trustworthiness

Signal B: User complaints highlight payment and service problems

Category Scores

Identity 85/100
Reputation 50/100
Technical 85/100
Content 75/100
Legal 90/100
Business Validity 80/100

Red Flags & Warnings

  • Numerous user complaints about withdrawal delays, poor service, and possible unfair practices decrease trust.

🔎 Detailed Checks & Analysis

Domain Registration and Security

Score: 85/100
Passed

"Valid SSL from WE1, hosted on Cloudflare and Akamai; Whois registrar SafeNames Ltd; domain created in 2009 with expiration in 2027."

Reason: The domain is hosted on reputable services, uses valid SSL certificates, and WHOIS data is consistent.

Traffic and Popularity

Score: 90/100
Passed

"Approximately 26 million monthly visits mainly from Mexico with balanced traffic sources."

Reason: High traffic volumes, good global rank (#2407), and strong presence in Mexico confirm site legitimacy.

Technology Stack

Score: 85/100
Passed

"Uses Playtech, Pragmaticplay, Cloudflare, Apple Pay, and Google APIs indicating professional setup."

Reason: The site employs paid, reputable technology providers for gambling operations and payment processing.

Legal Compliance and Trademark Status

Score: 80/100
Passed

"Multiple trademarks named 'Caliente' are expired but no active conflicting marks; licensed by SEGOB."

Reason: Official licensing by Mexican authorities and cleared trademark issues support legitimate business.

Reputation and User Feedback

Score: 40/100
Failed

"Tripadvisor and casino.guru reviews detail payout and service issues. Some legitimate complaints exist despite official licensing."

Reason: Significant user complaints on payment delays, customer support, and alleged unfair practices lower overall trust.

Blacklist and Scam Reports

Score: 90/100
Passed

"No matches on Google Safe Browsing or crypto scam sniffer databases."

Reason: No listings on crypto scam or phishing blacklists and no scam evidence for the official domain.

Your Next Steps

  • 1
    Verify you are using the official URL (caliente.mx) to avoid phishing sites and scams.
  • 2
    Be cautious about withdrawal times and request clear communication when using the platform.
  • 3
    Use official customer support channels provided on the site for any issues.
  • 4
    Stay alert for scam SMS or pop-ups pretending to be Caliente.mx; never provide personal info to unverified contacts.
  • 5
    Check for updates related to any legal or operational changes via trusted news or official announcements.

Evidence & Citations

🕵🏻 Keep investigating

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