Domain Due Diligence
Report for Bukalapak.com
Why we think so
Bukalapak.com is a well-established Indonesian e-commerce marketplace with roughly 284,000 monthly visits, primarily from Indonesia. The site uses a broad suite of legitimate advertising, analytics, and ecommerce technologies, and is ranked 147,882 globally. Whois data confirms domain registration since 2009 under a major registrar, with valid SSL cert until mid-2026. Customer data extracted from the site includes multiple corporate emails and phone contacts. News coverage reports steady revenue growth and expanding business activities. Automated safety checks find no signs of phishing or crypto scam blacklisting, and trademark searches reveal no conflicts. User reviews are mixed: site safety is good, but counterfeit products sales have drawn government concern. A major legal dispute from a past property deal resulted in fines, with ongoing proceedings but no known impact on site operations. Overall, Bukalapak.com appears authentic and operational but users should be aware of counterfeit risks common in large marketplaces.
Risk Insights
Established Indonesian Marketplace
Counterfeit Goods Risk
Legal Disputes Not Impacting Core Service
Contradictory Signals
Although infrastructure and security check out well, reputation is marred by counterfeit concerns.
Signal A: Site rated legitimate and safe by automated scanners.
Signal B: Platform repeatedly flagged for counterfeit product issues and legal disputes.
Category Scores
Red Flags & Warnings
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Repeated reports of counterfeit goods and ineffective enforcement against repeat offenders in the marketplace.
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Involvement in a major unresolved legal dispute with a substantial financial penalty.
๐ Detailed Checks & Analysis
Domain Age and Ownership
Domain Age and Ownership
"Registrant details indicate a corporate address and contact in Jakarta, Indonesia."
Reason: Domain registered since 2009 with Amazon Registrar showing stable ownership and proper DNS setup.
Technical Infrastructure
Technical Infrastructure
"Includes Google Analytics, Facebook marketing tools, and Amazon hosting services."
Reason: Extensive use of reputable analytics and advertising technologies confirms a mature ecommerce platform.
Traffic & User Reach
Traffic & User Reach
"Top keywords and direct/referral traffic sources are consistent with an active marketplace."
Reason: 280k+ monthly visits mainly from Indonesia with moderate bounce rate and multiple page views.
Safety and Security
Safety and Security
"Domain uses verified SSL certificate issued by Sectigo."
Reason: Valid SSL, no phishing or scam blacklists, and good Google Safe Browsing standing.
Legal and IP Compliance
Legal and IP Compliance
"U.S. Trade Representative identified counterfeit issues; ongoing property-related legal dispute noted."
Reason: No trademark conflicts, but the platform appears on counterfeit goods watchlists and faces a large legal fine.
Reputation and User Feedback
Reputation and User Feedback
"Official ratings vary; some complaints remain unresolved."
Reason: Mixed user reviews highlight satisfaction but also counterfeit goods and seller fraud risks.
Your Next Steps
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1Verify sellers carefully before purchasing to avoid counterfeit items.
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2Use the platform's buyer protections and insurance services where available.
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3Monitor for updates on legal or regulatory issues affecting marketplace operations.
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4Check trusted review platforms like Sitejabber or Feefo for recent user feedback.
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5Consider alternative marketplaces if counterfeit risks are a concern.
Evidence & Citations
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Bukalapak's revenue grows 12% quarter-on-quarter in 2Q
Recent news confirm ongoing business growth.
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Bukalapak.com reviews and complaints
Mixed user reviews with praise and counterfeit complaints.
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Bukalapak cited as a notorious platform for counterfeit goods
Official government listing on counterfeit concerns.
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Bukalapak fined IDR 107 billion for property project dispute
Major legal dispute with significant penalties.
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