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Domain Due Diligence
Report for Biblio.com

Report Date January 17, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Biblio.com is a well-established online marketplace specializing in used, rare, and out-of-print books, with nearly 1.5 million monthly visits mostly from the United States. It uses a variety of reputable advertising, analytics, and payment technologies including Google Analytics and PayPal. The domain is registered since 1999, uses CloudFlare for security, and has a valid SSL certificate. Trademark records confirm legitimate use of the "Biblio" name by associated companies. Recent news and user reviews reflect a recognized presence in the book market but include some customer service and seller-related complaints. There is no indication of the site being listed on scam blacklists or involved in lawsuits. Overall, while it operates transparently with many safeguards, buyers should verify high-value transactions and be aware of possible disputes primarily with third-party sellers.

Confidence Score
83%

Risk Insights

🛒

Established Marketplace with Large Traffic

Nearly 1.5 million monthly visitors
Primary user base in the United States
Specializes in used and rare books
⚠️

Customer and Seller Complaints

Order errors and refund issues reported
Disputes mostly involve third-party sellers
No evidence of systemic platform fraud
✅

Strong Technical and Branding Signals

Registered since 1999 with reputable registrar
Active trademarks protect brand name
No scam blacklist or security warnings

Contradictory Signals

While the site is technologically sound and widely used, operational challenges with sellers impact reputation.

Signal A: High traffic and good technical setup

Signal B: Multiple customer complaints about service

Category Scores

Identity 85/100
Reputation 60/100
Technical 90/100
Content 70/100
Legal 90/100
Business Validity 80/100

Red Flags & Warnings

  • Customer complaints around seller refund disputes, delayed resolutions, and some seller harassment.
  • Reports of counterfeit book sales and refusal of some refunds including shipping costs.

🔎 Detailed Checks & Analysis

Domain age and WHOIS data

Score: 90/100
Passed

"Stable technical signals and domain longevity suggest a legitimate website."

Reason: The domain has been registered since 1999 with a reputable registrar and valid SSL certificates.

Traffic and usage metrics

Score: 85/100
Passed

"Traffic patterns and volume align with a real marketplace site."

Reason: High monthly traffic (~1.5M visits) mostly from the United States and established e-commerce category.

Technology and security

Score: 90/100
Passed

"Modern and reputable technologies reduce phishing and scam risk."

Reason: Use of CloudFlare CDN, strong advertising and analytics technologies, and valid SSL certificates.

Trademark legitimacy

Score: 85/100
Passed

"Trademark ownership supports authenticity claims."

Reason: Active trademarks confirm legitimate use of Biblio branding by associated companies.

Blacklist and scam databases

Score: 95/100
Passed

"No red flags from known scam detection services."

Reason: No listings found on crypto scam or Google Safe Browsing blacklists.

User reviews and reputation

Score: 60/100
Failed

"Issues mainly stem from third-party sellers rather than Biblio platform directly."

Reason: Multiple complaints about seller-related issues, counterfeit books, refund delays, and mixed scam reports.

Legal disputes and lawsuits

Score: 90/100
Passed

"Absence of legal actions supports business stability."

Reason: No publicly available evidence of lawsuits or disputes against Biblio.com as a company.

Your Next Steps

  • 1
    Verify seller reputation and read reviews carefully before high-value purchases on Biblio.com.
  • 2
    Use credit cards or payment methods that offer fraud protection to safeguard transactions.
  • 3
    Monitor order tracking closely and report any disputes promptly via Biblio's official support channels.
  • 4
    Consider contacting Biblio support directly at support@biblio.com or via their toll-free phone number during business hours.
  • 5
    Be cautious of unsolicited emails claiming to be from Biblio or sellers and avoid sharing personal information outside secure channels.

Evidence & Citations

🕵🏻 Keep investigating

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