Domain Due Diligence
Report for Bcbst.com
Why we think so
bcbst.com is the official website of BlueCross BlueShield of Tennessee (BCBST), a major health insurance provider serving employers, individuals, and families in the U.S. It receives about 620,000 visits per month, mostly from the United States. The site uses reputable technologies like Akamai and Cloudflare for security and content delivery and maintains valid SSL certification. Domain registration dates back to 1996, reflecting a long-established presence. Although BCBST has faced legal challenges related to employment and customer disputes, there is no evidence that the website itself is fraudulent or a scam. The company actively warns customers about impersonation scams and provides multiple verified contact points for reporting suspicious activity.
Risk Insights
Established Domain and Security
No Scam or Blacklist Flags
Legal and Customer Service Risks
Contradictory Signals
While the site and domain are legitimate, operational and legal challenges exist for BCBST as a company.
Signal A: No scam reports or blacklists
Signal B: Presence of legal disputes and customer complaints
Category Scores
Red Flags & Warnings
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BCBST has ongoing legal disputes including employment-related lawsuits and class actions.
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Some customer complaints report billing errors and service dissatisfaction, though not site fraud.
🔎 Detailed Checks & Analysis
Domain Age and Registrar Trust
Domain Age and Registrar Trust
"The long registration period supports authenticity and reduces likelihood of scam."
Reason: Domain registered in 1996 with Network Solutions, LLC, a reputable registrar.
SSL/TLS Certification Validity
SSL/TLS Certification Validity
"Valid SSL ensures encrypted connections and site identity protection."
Reason: SSL certificate is properly issued by Sectigo with a valid term through 2026.
Blacklist and Phishing Checks
Blacklist and Phishing Checks
"No detected security risks related to malware or phishing."
Reason: No blacklists or phishing threats found in Google Safe Browsing or crypto scam lists.
Reputation and Scam Reports
Reputation and Scam Reports
"Customer service and legal disputes exist but do not indicate intentional fraud."
Reason: No scam reports on bcbst.com itself; company warns of impersonation scams proactively.
Traffic and Usage
Traffic and Usage
"Traffic metrics align with a trusted healthcare provider website."
Reason: Site has consistent high traffic mostly from US users, indicating genuine use.
Your Next Steps
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1Use bcbst.com as your verified source for BlueCross BlueShield of Tennessee information and services.
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2Always verify suspicious communications by contacting BCBST directly via official emails or phone numbers listed on the site.
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3Report any suspected scam or impersonation attempts to BCBST's Compliance Office at 1-888-343-4221.
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4Stay cautious of unsolicited emails or phone calls asking for personal details, as BCBST does not make such requests.
Evidence & Citations
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BlueCross BlueShield of Tennessee Website Technology and Traffic Data
Provides data on site technologies, traffic volume and global rank.
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BlueCross BlueShield of Tennessee Site Analytics and Traffic Insights
Details monthly visits, geography and user engagement metrics.
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WHOIS and SSL Certification for bcbst.com
Domain registrar, age, name servers, and SSL certificate validity.
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BlueCross BlueShield of Tennessee Scam Warnings and Fraud Prevention
Official warnings about impersonation scams and customer reporting resources.
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Consumer Complaints and Legal Disputes Involving BCBST
Details on customer dissatisfaction and legal cases.
🕵🏻 Keep investigating
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