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Domain Due Diligence
Report for Axahealth.co.uk

Report Date October 29, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

axahealth.co.uk is the official website of AXA Health, a UK-based provider offering health insurance policies for individuals and businesses. The site receives around 800,000 monthly visits, mainly from UK users, and employs established technologies including Microsoft Azure and CloudFlare for hosting and security. Contact information such as emails and phone numbers is readily available, supporting transparency. The domain is registered through a reputable registrar with valid SSL certificates, reinforcing its legitimacy. Media mentions and news references feature AXA Health in a positive, mainstream context without any direct association to fraudulent activity. While customer reviews highlight dissatisfaction with claims handling and service quality, there is no credible evidence that the website or company engages in scams or fraud. Overall, the site presents strong trust signals typical of an established health insurance provider in the UK.

Confidence Score
85%

Risk Insights

🌍

Strong UK Presence and User Traffic

AXA Health receives about 800,000 monthly visits, mainly from the UK.
Engagement metrics such as time on site and pages per visit suggest genuine user interest.
High direct traffic share indicates user familiarity and trust.
🛡️

Reputable Technical Infrastructure

SSL certificate valid and issued by recognized authority (Sectigo).
Hosting via Microsoft Azure and CloudFlare enhances security and reliability.
Use of established marketing and analytics tools supports professional management.
📞

Transparent Contact Information

Multiple official emails and phone numbers available on the site.
Presence of social media profiles on Facebook, Instagram, Twitter, and YouTube.
Supports accountability and user support channels.

Contradictory Signals

While the site is legitimate and secure, some users report service quality issues, which differ from signs of fraud.

Signal A: High trust signals from domain and technical infrastructure

Signal B: Customer reviews report claims handling dissatisfaction

Category Scores

Identity 85/100
Reputation 75/100
Technical 80/100
Content 85/100
Legal 90/100
Business Validity 90/100

Red Flags & Warnings

  • Customer reviews cite claims handling issues and dissatisfaction which suggest service concerns, though not direct fraud.

🔎 Detailed Checks & Analysis

Domain Identity and Registrar

Score: 20/100
Passed

"Long-established domain with professional registrar reduces risk of fraudulent setup."

Reason: Domain is well-established since 2006, registered with MarkMonitor, a trusted registrar.

Website Traffic and Engagement

Score: 18/100
Passed

"Consistent monthly visits and engagement metrics reflect active real user base."

Reason: High traffic volume (~800K monthly visits) with majority UK users indicates legitimate presence and trust.

Technical Security and Hosting

Score: 15/100
Passed

"Use of reputable security tech improves protection against phishing and malware."

Reason: Valid SSL certificates and use of known security and hosting technology (CloudFlare, Azure).

Content Transparency and Contact Info

Score: 17/100
Passed

"Accessible direct contacts support user trust and recourse."

Reason: Website lists multiple verified contact emails and phone numbers openly.

Reputation and User Feedback

Score: 12/100
Passed

"Negative user experience does not equate fraud but warrants cautious consumer approach."

Reason: No official fraud warnings detected; customer reviews complain mainly about service issues.

Blacklist and Scam Detection

Score: 18/100
Passed

"Clean security reputation is a critical positive signal."

Reason: No blacklist presence detected on Google Safe Browsing or crypto scam lists.

Legal and News Mentions

Score: 15/100
Passed

"Mainstream media references and absence of dispute reports support legitimacy."

Reason: News coverage is neutral or positive; no reports of legal issues specific to AXA Health website.

Your Next Steps

  • 1
    Verify you are on the official axahealth.co.uk site before submitting personal information.
  • 2
    Review customer complaints carefully and contact AXA Health directly for clarification on coverage or claims issues.
  • 3
    Report suspicious communications or impersonation attempts related to AXA Health to official fraud authorities.
  • 4
    Use provided contact details on the website for direct support and verification as needed.
  • 5
    Stay informed of fraud prevention tips offered by AXA and trusted consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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