Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Audiobooks.com is an established online audiobook service with approximately 1.8 million monthly visits and a global traffic rank near 31,000, primarily serving users in the United States. The site uses reputable hosting and e-commerce technologies including Amazon hosting and Shopify, and maintains secure SSL certification valid through January 2026. The domain was registered in 1995, indicating long-standing web presence. Official contact emails and social media profiles are publicly available, enhancing transparency. However, the service has a mixed reputation: multiple user complaints report unauthorized charges after free trials, difficulties canceling subscriptions, and poor customer service response, resulting in low ratings on consumer review sites and various Better Business Bureau complaints. While no current major legal cases target Audiobooks.com, these recurrent billing and refund issues contribute to consumer distrust. No indication of blacklist status or phishing risks was found. Overall, there are serious concerns regarding customer experience despite the site's technical legitimacy.

Confidence Score

73%

Risk Insights

🛡️

Established Domain and Secure Website

Domain registered since 1995

Uses Amazon Registrar and AWS hosting

SSL certificate valid through early 2026

📈

Heavy User Traffic and Engagement

Average ~1.8M visits monthly

Users spend about 98 seconds on site per visit

Traffic mostly from US with diversified channels

⚠️

Customer Complaints on Billing and Service

Numerous reports of unauthorized charges after free trials

Difficulties canceling accounts and subscriptions

Poor customer support experiences reported

Contradictory Signals

The company's technical legitimacy conflicts with widespread customer dissatisfaction and billing issues

Signal A: Technical signals indicate a well-established legitimate service

Signal B: Consumer feedback reveals frequent alleged fraudulent billing practices

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 75/100

Legal 70/100

Business Validity 60/100

Red Flags & Warnings

Multiple user reports of unauthorized charges and difficulty cancelling subscriptions lead to trust concerns.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Trust

Score: 18/100

Passed

"Long-established domain and secure hosting minimize technical fraud risk."

Reason: Domain registered in 1995, hosted via Amazon Registrar with valid SSL certificate.

Traffic Volume and User Engagement

Score: 12/100

Passed

"Sizable user base and regular engagement support service legitimacy."

Reason: 1.8 million monthly visits and diversified traffic sources indicate legitimate use.

Technology Stack and Security

Score: 18/100

Passed

"Modern tech infrastructure suggests an operational and developed service."

Reason: Use of Amazon hosting, Shopify, and recognized tracking/analytics tech confirms professional setup.

Public Contact Information

Score: 12/100

Passed

"Transparent contact details facilitate user communication and trust."

Reason: Official emails and active social media profiles are publicly listed and verifiable.

Blacklist and Phishing Status

Score: 10/100

Passed

"No direct indications of phishing or scam activities were detected."

Reason: No presence on known crypto scam blacklists or Google Safe Browsing advisories.

Consumer Complaint Analysis

Score: 10/100

Failed

"Consistent user reports highlight problematic business practices."

Reason: Multiple complaints about unauthorized billing, difficult cancellations, and poor support reduce trustworthiness.

Legal and Regulatory Issues

Score: 10/100

Passed

"Routine consumer disputes present but no escalated legal risks identified."

Reason: No evidence of major lawsuits or legal actions found against Audiobooks.com.

Your Next Steps

1

Verify subscription terms before using Audiobooks.com, especially regarding free trials and cancellation policies.
2

Monitor your billing statements closely for unauthorized charges if you subscribe.
3

Report any billing disputes to consumer protection agencies or the Better Business Bureau.
4

Consider alternative audiobook services with better customer feedback if concerned about risk.
5

Use official contact channels to address issues, but be prepared for potential delays or difficulties.

Evidence & Citations

Audiobooks.com Customer Complaints and Reviews
Multiple customer complaints about billing issues and cancellations, including BBB interactions.
Traffic and Technology Profile of Audiobooks.com
Detailed tech stack and traffic metrics indicating a legitimate e-commerce platform.
WHOIS and SSL Certificate Details for Audiobooks.com
Long-registered domain with valid SSL cert and reputable registrar.
Consumer Reviews on Audiobooks.com
Negative consumer feedback signaling dissatisfaction and fraud allegations.

🕵🏻 Keep investigating

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