Domain Due Diligence

Report for Atomtickets.com

Atomtickets.com is an established U.S.-based movie ticketing service providing a mobile app and website that streamline purchasing movie tickets, pre-ordering concessions, and inviting friends. It attracts approximately 1.1 million monthly visits, primarily from the United States, with a global traffic rank around #41,550. The website uses reputable security measures including DigiCert SSL and Cloudflare services. Official contact emails such as support@atomtickets.com are publicly listed, and the company maintains active social media presence on Facebook, Instagram, Twitter, and LinkedIn. It operates through Safenames Ltd as registrar, with the domain registered since 2012. Despite the legitimate business operations and significant traffic, Atom Tickets has faced consistent customer complaints relating to poor customer service including slow or unresponsive support, issues with refunds and unexpected charges, account deactivation without detailed explanation, and difficulties using "Atom Cash" store credits. A class action lawsuit was settled in 2025 related to nontransparent ticket service fee disclosures in New York, with Atom agreeing to update its purchase flow accordingly. No critical phishing or blacklist warnings were found for atomtickets.com, but users should be cautious with similarly named domains (e.g., atomtickets.cyou) which have lower trust ratings. Overall, the domain is genuine and functional but exercise caution regarding customer service and refund policies.