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Domain Due Diligence
Report for Asfinag.at

Report Date January 9, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Asfinag.at is the official website of ASFINAG, Austria's state-owned company responsible for motorways and expressways. The site ranks about #21,546 globally with roughly 1.6 million monthly visits, primarily from Austria, Germany, and neighboring countries. It offers detailed information about digital vignettes (toll stickers) and related services. The site employs widely used technologies like Microsoft Azure and Amazon, and supports multiple languages including German and English. Official contact emails and phone numbers are available on the site. Recent news highlight ASFINAG's initiatives like transitioning their fleet to electric vehicles and infrastructure investments. External reviews about the associated online shop (shop.asfinag.at) tend to be negative, focusing on customer service issues and perceived unfair fines, but this reflects issues with the online shop operations, not the legitimacy of the domain itself. ASFINAG warns travelers about scam sites impersonating their brand. Overall, asfinag.at is a legitimate organization website with a moderate online reputation mainly due to service complaints rather than fraud or security concerns.

Confidence Score
88%

Risk Insights

🏢

Legitimate Official Infrastructure

ASFINAG manages Austria's motorways; domain matches corporate profile.
High monthly traffic (~1.6 million) mostly from Austria and neighbors.
Strong technical setup with valid SSL and reputable registrar.
⚠️

Customer Service Concerns

Multiple user complaints about online vignette shop customer support.
Issues on delay and unclear fee structure reported by users.
These concerns affect reputation but not domain legitimacy.

Contradictory Signals

While the domain is authentic and safe, service complaints impact overall user satisfaction.

Signal A: Legitimate official website with secure technical setup

Signal B: Negative user reviews related to shop.asfinag.at customer experience

Category Scores

Identity 90/100
Reputation 70/100
Technical 90/100
Content 85/100
Legal 85/100
Business Validity 90/100

Red Flags & Warnings

  • Negative user feedback regarding the online toll shop highlights issues in customer service and fee transparency.

🔎 Detailed Checks & Analysis

Domain technology and traffic evaluation

Score: 90/100
Passed

"Traffic rank (~#21,546) and monthly visits (~1.6M) consistent with official regional service."

Reason: Website uses established technologies and sees substantial, consistent traffic with relevant country distribution.

Security and DNS configuration

Score: 90/100
Passed

"SSL valid through April 2026 with strong encryption. Registered via A1 Telekom Austria AG."

Reason: Valid SSL certificate and proper DNS entries from reputable registrar confirm authenticity.

Blacklist and phishing checks

Score: 95/100
Passed

"Absence from major blacklist engines indicates good standing."

Reason: No presence on phishing or crypto scam blacklists and Google Safe Browsing shows no threat.

Physical presence and user reviews

Score: 80/100
Passed

"Rest areas and toll stations listed with ratings averaging above 3.5 stars."

Reason: Multiple verified ASFINAG locations with mostly positive community ratings support legitimacy.

Brand and trademark validation

Score: 80/100
Passed

"USPTO search yields no conflicting registrations."

Reason: No conflicting trademarks detected; branding aligns with public infrastructure company.

Public reputation and complaints

Score: 50/100
Passed

"Trustpilot and user forums highlight delays, fees, and unhelpful support but site itself is legitimate."

Reason: Negative feedback relates primarily to shop customer service and fines; no scam or fraud indicated.

Your Next Steps

  • 1
    Use only official ASFINAG websites and apps for purchasing digital vignettes to avoid scammers.
  • 2
    Verify vignette validity via evidenz.asfinag.at if you have doubts about your purchase.
  • 3
    Contact ASFINAG through official emails like info@asfinag.at for queries or complaints.
  • 4
    Be cautious about third-party sites offering vignettes with added fees or suspicious payment methods.
  • 5
    Monitor official ASFINAG news channels for updates on service changes and alerts about fake sites.

Evidence & Citations

🕵🏻 Keep investigating

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