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Domain Due Diligence
Report for Arabbank.com

Report Date January 23, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Arab Bank (arabbank.com) is a longstanding financial institution headquartered in Amman, Jordan, with a significant presence in the Middle East. The website serves the banking and finance sector and receives about 49,000 monthly visits primarily from Jordan and nearby countries. It uses several standard and paid technologies such as Google Analytics, Facebook Ads, and WordPress. The domain is well established since 1996 and is protected with valid SSL certificates. No presence on scam blacklists or phishing warnings is detected. However, customer feedback shows mixed reviews, with common complaints related to account setup difficulties and customer service issues, especially from Australia. The bank has faced notable legal challenges unrelated to website legitimacy, involving controversy over alleged ties to terrorism financing, but no current scam risk is reported for this domain. Official contact emails and phone numbers are publicly available through trusted channels. Overall, the domain is legitimate, but users should exercise usual caution and verify communications directly with known contacts.

Confidence Score
78%

Risk Insights

🛡️

Established, Secure Domain

Domain created in 1996 with secure DigiCert EV SSL.
No phishing or scam blacklists detected.
Stable traffic mainly from Jordan.
⚠️

Mixed Customer Feedback

Complaints about account setup and customer service delays.
Some positive reviews on responsiveness and service speed.
No reported scams or fraudulent activity.
📄

Legal History Unrelated to Website Safety

Past lawsuits allege financial misconduct, not web fraud.
Legal issues resolved without impacting online legitimacy.
Users should remain cautious about communications claiming to be from the bank.

Contradictory Signals

While the website and domain are legitimate and secure, customer service problems and historical legal controversies may reduce user trust.

Signal A: Safe domain and clean technical signals

Signal B: Mixed user complaints and bank's past legal issues

Category Scores

Identity 85/100
Reputation 70/100
Technical 90/100
Content 75/100
Legal 50/100
Business Validity 80/100

Red Flags & Warnings

  • Customer service complaints regarding account opening and verification complexity, especially from Australian users, suggest user experience issues.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 90/100
Passed

"Established domain age and stable registrar reduce risk."

Reason: Domain registered in 1996 with reputable registrar Network Solutions and has active DNS records.

SSL certificate validity

Score: 95/100
Passed

"Extended validation SSL indicates legitimacy."

Reason: SSL certificate issued by DigiCert EV RSA CA G2, valid until March 2026, confirms secure site encryption.

Traffic volume and geography

Score: 80/100
Passed

"Traffic consistent with a real regional bank website."

Reason: Monthly visits around 49,000 with leading country Jordan aligns with the bank's regional focus.

Blacklist and phishing check

Score: 100/100
Passed

"No threat signals from standard blacklists."

Reason: No listings found on Google Safe Browsing or crypto scam blacklists, indicating clean status.

Customer reviews and complaints

Score: 60/100
Passed

"User feedback shows some service difficulty but no fraud evidence."

Reason: Mixed reviews highlight service issues but do not raise scam concerns.

Trademark and brand impersonation

Score: 100/100
Passed

"No risk of brand impersonation detected."

Reason: No conflicting USPTO trademarks detected for 'arabbank'.

Your Next Steps

  • 1
    Verify any suspicious emails or messages by contacting Arab Bank via official channels only.
  • 2
    Avoid clicking links in unsolicited communications that claim to be from Arab Bank.
  • 3
    Review customer feedback for your region before using the bank's services online.
  • 4
    Monitor news and official updates related to Arab Bank to stay informed about any developments.
  • 5
    Use secure connections (HTTPS) when accessing the site and ensure your device's security software is up to date.

Evidence & Citations

🕵🏻 Keep investigating

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