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Domain Due Diligence
Report for App.forhers.com

Report Date December 21, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

The domain app.forhers.com hosts the Hers app, a telehealth platform focused on women's health, owned by Hims & Hers Health, Inc. It offers programs for treatment, support, and products via a mobile app mainly used in the U.S. Despite a legitimate presence and many users, the service has many mixed reviews. Frequent complaints include difficulties with subscription management, billing disputes, limited clinical engagement, and customer support problems. The company holds an A+ BBB rating but faces skepticism due to these operational issues and ongoing public disputes related to its weight-loss products. Users should carefully review subscription terms, monitor their accounts, and be cautious with commitments.

Confidence Score
55%

Risk Insights

⚠️

Customer complaints focus on subscriptions and refunds

Many users report difficulties canceling subscriptions.
Refunds are often denied or disputed.
Customer support is rated poorly by many reviewers.
🛡️

Domain securely hosted with valid SSL

Multiple Amazon-hosted IP addresses used.
Current SSL certificate valid through August 2026.
No DNS anomalies detected.
ℹ️

Operational legitimacy but cautious reputation

Has A+ BBB rating despite complaint volume.
No scam or phishing blacklists include the domain.
Active user base with thousands of app reviews.

Contradictory Signals

While the app has many happy users, a notable portion reports dissatisfaction with subscriptions and support, creating mixed reputation signals.

Signal A: Strong positive app store reviews with many satisfied users

Signal B: Frequent customer complaints about billing and service quality

Category Scores

Identity 85/100
Reputation 40/100
Technical 80/100
Content 50/100
Legal 60/100
Business Validity 45/100

Red Flags & Warnings

  • Repeated user complaints about forced subscriptions and refund denials suggest potential consumer frustration and risk.
  • Ongoing public legal disputes and investor lawsuits may signal underlying business or regulatory risks.

🔎 Detailed Checks & Analysis

Domain infrastructure integrity

Score: 80/100
Passed

"SSL cert issued by Amazon RSA valid from July 2025 through August 2026; DNS records consistent and current."

Reason: The domain uses multiple Amazon-hosted IP addresses with valid SSL certificates, indicating reliable hosting and security.

Blacklist and safe browsing status

Score: 80/100
Passed

"Checked Google Safe Browsing and crypto scam sniffer; no risk detected or matched threats found."

Reason: No matches on Google Safe Browsing or crypto scam blacklists, which reduces suspicion of phishing or malware.

User reviews and reputation signals

Score: 40/100
Failed

"BBB shows A+ rating but many complaint reports; mixed app store ratings with significant negative feedback on subscriptions and service."

Reason: Numerous complaints about subscription issues, refund denial, and limited clinical follow-up lower trustworthiness.

Legal and regulatory risks

Score: 50/100
Failed

"Includes arbitration clauses limiting consumer legal recourse; public coverage of disputes with drug manufacturers and investor lawsuits."

Reason: Ongoing class-action investors' lawsuit and public disputes over product safety highlight legal uncertainties.

Trademark and brand legitimacy

Score: 70/100
Passed

"USPTO search returned no trademark conflicts for 'forhers'."

Reason: No trademark conflicts found for the name 'forhers', supporting brand authenticity.

Your Next Steps

  • 1
    Carefully read subscription terms before signing up on app.forhers.com.
  • 2
    Monitor billing statements closely to detect unexpected charges early.
  • 3
    Contact customer support promptly if encountering issues with orders or cancellations.
  • 4
    Consider consulting a healthcare provider if concerned about medical advice or prescriptions received.
  • 5
    Review independent user feedback on platforms like BBB and Trustpilot to gauge service quality.

Evidence & Citations

🕵🏻 Keep investigating

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