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Domain Due Diligence
Report for App.esky.com

Report Date January 5, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

app.esky.com is the mobile app for eSky, a travel service offering flight and hotel bookings. The site shows low web traffic with no recent visits recorded in November 2025. WHOIS data indicates secure SSL certification valid from December 2025 to March 2026, but no domain age details were retrieved. Trademark checks reveal multiple 'ESKY' marks owned by different entities, some live and some abandoned. Social media accounts exist, but direct contact emails are missing, though several phone numbers are listed. Google's Safe Browsing and crypto scam lists do not flag the domain. Online reviews show mixed feedback: the Apple App Store rates it around 4.4/5 with over 550 ratings, while Google Play reviews include many complaints about service quality, refund issues, and booking inaccuracies. There are no public lawsuits or formal legal disputes identified. Overall, while the domain appears technically sound and not blacklisted, user experiences suggest caution may be warranted when using the service.

Confidence Score
55%

Risk Insights

⚠️

Mixed User Reviews Signal Caution

Many users report hidden fees, poor communication, and booking errors.
App Store ratings are positive, but Google Play reviews include scam accusations.
Refund and customer support delays are frequent complaints.
🛡️

Technical Setup Is Secure

Valid SSL certificate through March 2026.
Use of Akamai CDN for site hosting.
No malware or phishing flags found in major blacklists.
🔍

Low User Engagement

No recorded visits in November 2025 per SimilarWeb.
Low traffic can indicate declining use or alternative platforms.
Limited competitor or category ranking data available.

Contradictory Signals

User experience varies significantly by platform, suggesting inconsistent service or user expectations.

Signal A: App Store ratings ~4.4/5 show satisfied users

Signal B: Numerous negative Google Play reviews accuse the app of scam-like behavior

Category Scores

Identity 70/100
Reputation 40/100
Technical 80/100
Content 50/100
Legal 60/100
Business Validity 45/100

Red Flags & Warnings

  • Multiple user complaints describe false advertising on ticket inclusions and hidden extra fees.
  • Poor customer service with delayed or denied refunds and unresponsive communication.
  • Some users report the app may fail to process payments correctly or not issue tickets after payment.

🔎 Detailed Checks & Analysis

Domain Technical and Infrastructure Analysis

Score: 80/100
Passed

"SSL certificate valid until March 2026, domain resolves to Akamai edge servers reducing hosting risk."

Reason: The domain uses a valid SSL certificate and resolves via a secure CDN, indicating sound technical setup.

Traffic and Engagement Metrics

Score: 20/100
Failed

"Estimated monthly visits dropped to zero in November 2025 according to SimilarWeb."

Reason: Traffic is effectively zero in the latest month, suggesting low usage or engagement.

Customer Feedback and Reviews

Score: 30/100
Failed

"App Store average rating is positive but Google Play shows frequent scam accusations and refund denials."

Reason: User complaints about booking issues and poor customer service are widespread, lowering trust.

Blacklist and Security Checks

Score: 90/100
Passed

"No malware or phishing risk detected on public blacklists."

Reason: No detections on Google Safe Browsing or crypto scam blacklists.

Trademark and Intellectual Property Validation

Score: 70/100
Passed

"Some trademarks are abandoned, but others remain live and owned by eSky Group and related entities."

Reason: Multiple relevant trademarks are registered and maintained, confirming legitimate brand use.

Legal and Dispute Records

Score: 60/100
Passed

"No court cases or regulatory actions uncovered in common legal sources or forums."

Reason: No verified lawsuits found, though customer refund disputes are reported online.

Your Next Steps

  • 1
    Verify bookings directly with airlines instead of relying solely on app.esky.com.
  • 2
    Consider alternative, well-reviewed travel booking platforms for critical reservations.
  • 3
    Monitor account and payment statements closely for any unauthorized charges.
  • 4
    Check official airline websites for ticket status and boarding passes after booking.
  • 5
    Use customer feedback platforms to review recent reviews before purchasing.

Evidence & Citations

🕵🏻 Keep investigating

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