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Domain Due Diligence
Report for Altimatel.com

Report Date November 24, 2025
Recommendation
Avoid
Overall Summary
Scam
Why we think so

Altimatel.com, operating as Altima Telecom, is an internet service provider mainly serving Canadian users. The website shows legitimate technical infrastructure, including paid tech services like Amazon AWS hosting and Google Analytics. It ranks around 480,000 globally and attracts close to 47,000 monthly visits, primarily from Canada. Official contact info includes multiple valid emails and phone numbers, and a well-maintained domain registered since 2011. However, multiple consumer reviews report issues such as wrongful invoicing, refusal to cancel services without payment, threats of debt collection, and poor customer service. These complaints are consistent across several consumer platforms, warning customers to avoid financial transactions with this provider. Though no legal actions or formal regulations against the company appear in the data, user reports raise significant caution flags regarding billing and dispute resolution. Automated scam analysis rates the site as likely legitimate, but user complaints heavily counter this view.

Confidence Score
45%

Risk Insights

⚠️

Strong Customer Complaints 🚩

Repeated invoicing for paid services
Obstructed cancellation and threats of collection
Poor or unresponsive support
✅

Professional Tech Setup 🛡️

Uses Amazon AWS and Salesforce technologies
Stable SSL cert and domain registration since 2011
Legitimate email and contact details found

Contradictory Signals

Algorithmic assessments rely on technical data; user experiences highlight operational issues.

Signal A: Automated tools classify as likely legitimate

Signal B: Multiple independent consumer complaints report fraudulent billing

Category Scores

Identity 70/100
Reputation 30/100
Technical 85/100
Content 30/100
Legal 50/100
Business Validity 40/100

Red Flags & Warnings

  • Consistent user complaints of fraudulent and dishonest billing practices.
  • Repeated refusal to cancel service without payment and threats of debt collections reported.
  • Poor customer service and difficulty obtaining refunds cause user frustration.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 70/100
Passed

"Stable domain registration and SSL indicate authenticity, but no publicly available registration owner details."

Reason: The domain is registered with a reputable registrar since 2011 and hosts valid technical infrastructure.

Reputation Assessment

Score: 30/100
Failed

"User reports are consistent across multiple independent platforms complaining of fraud and refusal to cancel."

Reason: Numerous consumer complaints allege deceptive billing and poor customer service indicating risk.

Technical Infrastructure

Score: 85/100
Passed

"Use of major cloud providers and analytics tools confirms technically valid setup."

Reason: Hosting and technology stack are professional and consistent with a legitimate business.

Content and Claims

Score: 30/100
Failed

"Advertising is generic and does not align with reported customer experiences."

Reason: Content on site offers money-back guarantee, but reported poor service fulfillment and billing issues.

Legal and Compliance

Score: 50/100
Passed

"Company documents policies for dispute resolution but user issues suggest poor implementation."

Reason: No formal legal cases or trademark conflicts found, but customer dispute volume is high.

Business Validity

Score: 40/100
Failed

"Reliable in infrastructure but questionable in customer relations and practices."

Reason: Business shows signs of operational challenges with billing and customer retention reflected in reviews.

Your Next Steps

  • 1
    Avoid making payments or financial commitments with altimatel.com until disputes are clarified.
  • 2
    Check payment records carefully and document all interactions with the company.
  • 3
    Report suspicious billing to local consumer protection agencies.
  • 4
    Consider alternative internet service providers with better customer feedback.
  • 5
    If already subscribed, escalate disputes via official complaint channels and seek third-party mediation if needed.

Evidence & Citations

🕵🏻 Keep investigating

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