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Domain Due Diligence
Report for Alliantcreditunion.org

Report Date December 16, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

AlliantCreditUnion.org operates as a digital-first credit union based in the United States, ranking about #64,285 globally with roughly 987,000 monthly visits as of late 2025. The site offers online banking services including savings, checking accounts, credit cards, and loans. It employs several reputable technologies like Cloudflare CDN, ExpressionEngine CMS, and major payment platforms such as Apple Pay and Google Pay. The domain is well established since 2003, uses valid SSL certificates, and shows typical DNS records. However, customer reviews and reports highlight persistent issues with customer service, fraud dispute handling, and account management delays, though the credit union maintains an A+ BBB rating and no evidence of systemic scam activity. Legal actions against Alliant primarily involve discrimination lawsuits, loan defaults, and disputes over fees, with recent settlements and court rulings favoring the institution. Overall, Alliant offers competitive financial products but shows room for improvement in customer support and dispute resolution.

Confidence Score
83%

Risk Insights

🛡️

Strong Technical Setup 🛡️

Domain registered since 2003 with stable registrar.
Valid SSL certificate ensures secure access.
Uses reputable third-party payment platforms.
⚠️

Mixed Customer Reputation

Numerous complaints about fraud dispute handling.
Some reports of unauthorized transactions.
Moderate BBB rating with many 'Answered' complaints.
⚠️

Legal Challenges Present

Multiple class action suits, mainly discrimination-based.
Settlements reached with policy changes.
No ongoing major lawsuits as of 2024.

Contradictory Signals

Technically sound but customer experience issues create trust concerns.

Signal A: Well-established domain and secure technology stack

Signal B: Repeated customer service failures and unresolved complaints

Category Scores

Identity 90/100
Reputation 50/100
Technical 90/100
Content 80/100
Legal 60/100
Business Validity 85/100

Red Flags & Warnings

  • Numerous customer complaints about fraud disputes, unauthorized account actions, and unresponsive customer service, indicating service reliability issues.
  • Class-action lawsuits related to discrimination and fees highlight operational and compliance risks.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Check

Score: 90/100
Passed

"Long registration duration and stable registrar indicate legitimacy."

Reason: Domain created in 2003 and registered with a reputable registrar, MarkMonitor Inc.

SSL Certificate Validation

Score: 95/100
Passed

"Certificate valid from late 2025 to early 2026 ensures encrypted connections."

Reason: SSL certificate is valid, issued recently, and uses a secure algorithm.

Website Technology and Infrastructure

Score: 90/100
Passed

"Technology stack supports modern, secure financial operations."

Reason: Uses reputable technologies including Cloudflare CDN and ExpressionEngine CMS with major payment options like Apple Pay and Google Pay.

Traffic and Engagement Analysis

Score: 85/100
Passed

"Strong US audience alignment consistent with claimed business."

Reason: Nearly one million visits per month primarily from the US, with robust engagement metrics.

Blacklist and Scam Database Check

Score: 100/100
Passed

"No detected listings reduce suspicion of fraudulent operations."

Reason: No presence on known scam or crypto blacklist databases.

Trademark Conflicts

Score: 100/100
Passed

"Supports brand authenticity."

Reason: No reported trademark conflicts or brand impersonations found.

Reputation and Customer Feedback

Score: 45/100
Failed

"Despite legitimate operations, service quality issues are concerning."

Reason: Numerous customer complaints about fraud handling, unauthorized account activity, and slow responses impact reputation.

Legal Disputes and Lawsuits

Score: 60/100
Failed

"Legal history indicates compliance risks but no fraud evidence."

Reason: Class action lawsuits regarding discrimination and fee disputes exist but are mostly resolved or settled in favor of the credit union.

Your Next Steps

  • 1
    Review customer service experiences and complaint handling carefully before engaging financially.
  • 2
    Verify official contact information and use secure channels recommended on the site.
  • 3
    Monitor for updates on ongoing legal settlements or regulatory actions.
  • 4
    Use trusted third-party reviews to assess service quality and fraud protection efforts.
  • 5
    Confirm any unexpected charges or suspicious account activity directly with Alliant representatives.

Evidence & Citations

🕵🏻 Keep investigating

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