WebVetted ™ Beta
+ New Report

Domain Due Diligence
Report for All.accor.com

Report Date January 22, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

all.accor.com is the official online portal for ALL - Accor Live Limitless, which offers hotel bookings, loyalty rewards, and member benefits worldwide. The site receives over 13.9 million visits monthly, mainly from France, Australia, and the U.S., with users spending around 2 minutes and 43 seconds per visit and viewing almost 4 pages on average. The domain uses valid SSL encryption by GlobalSign and is supported by established infrastructure providers. It owns multiple active trademarks related to the Accor brand in the U.S. and France. News coverage and recent marketing campaigns confirm its legitimacy. However, customers report issues with customer service responsiveness and technical glitches, and some security concerns stem from account hacking incidents mainly due to platform vulnerabilities rather than scams originating from Accor itself. Several lawsuits involve Accor, mainly concerning hotel management, pricing transparency, and privacy practices, but none directly target all.accor.com as a fraudulent entity. Overall, the domain presents a high reputation and strong authenticity but users should be cautious about account security and customer service challenges.

Confidence Score
88%

Risk Insights

🛡️

Strong Brand and Market Presence

Multiple live trademarks protect the Accor brand.
Over 13 million monthly site visits show high usage.
Recent news and campaigns confirm active operations.
⚠️

Security Concerns Affect User Trust

No two-factor authentication on the platform.
Multiple user reports of account hacking.
Customer service issues may delay problem resolution.

Contradictory Signals

While domain and business are legitimate, users may face difficulties due to account security gaps and service responsiveness.

Signal A: High domain legitimacy and trust signals.

Signal B: User reports of poor customer support and security vulnerabilities.

Category Scores

Identity 90/100
Reputation 85/100
Technical 90/100
Content 80/100
Legal 70/100
Business Validity 95/100

Red Flags & Warnings

  • Reports of hacking incidents due to platform security weaknesses including lack of 2FA.
  • Customer complaints highlight poor support and unresolved account problems.

🔎 Detailed Checks & Analysis

Domain Traffic and Engagement

Score: 90/100
Passed

"Traffic mainly from France, Australia, and US; average bounce rate ~47%; average visit duration over 2 minutes."

Reason: All.accor.com receives over 13.9 million monthly visits with typical engagement, indicating a genuine, popular site.

Technical and Security Verification

Score: 90/100
Passed

"SSL valid until Feb 2027; DNS resolves via Fastly CDN; no recent certificate issues."

Reason: Domain holds valid and current SSL from GlobalSign and stable DNS configuration, supporting secure and reliable operations.

Blacklist and Scam Checks

Score: 100/100
Passed

"No phishing or malware incidents flagged in scanning databases."

Reason: Domain not found on known crypto scam blacklists and no Google Safe Browsing risks detected.

Trademark and Brand Legitimacy

Score: 90/100
Passed

"Recent renewals and live registrations confirmed."

Reason: Multiple trademarks for Accor across U.S. and France remain active, reinforcing brand authenticity.

News and Market Presence

Score: 85/100
Passed

"News includes loyalty program updates, marketing campaigns, and hotel sales offers."

Reason: Active media coverage and ongoing marketing campaigns prove active business and brand promotion.

Customer Support and Feedback

Score: 40/100
Failed

"Forum feedback cites poor responsiveness, language barriers, and case transfers without resolution."

Reason: Many user complaints report slow and ineffective customer service and unresolved account problems.

Security Vulnerabilities

Score: 50/100
Failed

"Accor lacks features like 2FA and device logout; multiple unauthorized point redemptions reported."

Reason: Reports of account hacks due to lack of two-factor authentication and weak security controls on platform.

Legal and Compliance Status

Score: 70/100
Passed

"Cases involve hotel management, deceptive fees, and privacy compliance."

Reason: Accor faces lawsuits mainly related to management and pricing issues but no fraud allegations against the domain itself.

Your Next Steps

  • 1
    Secure your ALL Accor account by using strong, unique passwords and monitor account activity regularly.
  • 2
    Use the site’s official contact channels for support and escalate issues via formal complaint or mediation options if unresolved.
  • 3
    Be aware of reported customer service delays; consider advance planning to accommodate potential responsiveness issues.
  • 4
    Monitor relevant news and legal updates if you are a frequent user or investor in Accor-related services.

Evidence & Citations

🕵🏻 Keep investigating

Recommended →
🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

How WebVetted investigates fraud

Understand our methodology, founder background, and why people trust us.

Read playbook →
Scam Encyclopedia

Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.

Read playbook →