Domain Due Diligence
Report for Albert.com
Why we think so
Albert.com is a fintech website offering financial tools including budgeting, investing, and cash advances, used by over 20 million people primarily in the United States. The site receives about 1.7 million visits monthly, ranking #28,818 globally. It uses reputable hosting and tech providers like Amazon Web Services and has valid SSL certificates. While the domain is well-established since 1995 and properly maintained, user reviews and complaints highlight issues with unauthorized charges, billing difficulties, and subscription cancellations, despite the app's strong presence on app stores and recognized financial platforms.
Risk Insights
Strong Technical Setup 🛡️
Customer Billing Issues ⚠️
Contradictory Signals
The site appears trustworthy technically, but customers report problematic business practices, reducing overall trust.
Signal A: Strong technical infrastructure with valid security certificates
Signal B: Numerous user complaints about billing and subscription management
Category Scores
Red Flags & Warnings
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Frequent user complaints about unauthorized billing and difficulty canceling subscriptions indicate potential customer service and billing issues.
🔎 Detailed Checks & Analysis
Domain Technical Quality
Domain Technical Quality
"The domain is established since 1995 with stable DNS and registrar data, showing strong technical infrastructure."
Reason: Uses reputable hosting providers like Amazon and established content delivery networks with valid SSL.
Business Reputation and Complaints
Business Reputation and Complaints
"While the app is well-rated in some app stores, consumer forum and BBB reviews raise red flags about billing practices and support responsiveness."
Reason: Numerous user complaints detail unauthorized charges and difficulty canceling subscriptions.
Legal and Trademark Status
Legal and Trademark Status
"Registered trademarks named Albert are either dead or unrelated to fintech, and no lawsuits involving the domain were found."
Reason: No legal disputes or active conflicting trademarks identified for fintech use.
Blacklist and Safety Status
Blacklist and Safety Status
"This indicates no detected phishing or scam flags from security monitoring services."
Reason: No blacklisting found in crypto scam or Google Safe Browsing databases.
Your Next Steps
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1Exercise caution before linking your primary bank account, considering the reports of unexpected withdrawals and billing issues.
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2Regularly monitor your financial accounts and set transaction alerts to detect unauthorized activity promptly.
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3Use secondary or virtual payment methods where possible for services linked to Albert.com.
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4Document all interactions with customer support and consider escalation through BBB or CFPB if billing problems arise.
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5Before subscribing or committing funds, read recent user feedback on multiple platforms to assess current service quality.
Evidence & Citations
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Albert.com Business and Technology Analysis
Shows domain age, traffic, technologies, and security certifications.
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Customer Complaints and Reviews Summary for Albert.com
Summarizes extensive user complaints about billing and subscription management issues.
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USPTO Trademark Search for 'Albert'
No active trademark conflict for fintech use found.
🕵🏻 Keep investigating
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