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Domain Due Diligence
Report for Afbank.com

Report Date December 3, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Armed Forces Bank (afbank.com) is a sector-specific finance site focused on banking services for active and retired military members across the US. It receives about 137,000 monthly visits, mainly from US users, and is categorized under Finance > Banking Credit & Lending. The domain was registered in 1996 and uses reputable technologies and security measures including Cloudflare and AWS. It maintains a valid SSL certificate and is not blacklisted. The bank operates physical ATMs in New Jersey and is present on major social media platforms. Recent news highlights commendable industry recognition and community programs. However, customer reviews reveal frequent complaints about fees, account management frustrations, and customer service lapses, contrasting with some positive feedback for mortgage loan officers. No trademark conflicts or scam blacklists are found, but users should approach with some caution due to reported operational and service issues.

Confidence Score
78%

Risk Insights

🛡️

Established Domain with Strong Security

Registered in 1996, showing long-term online presence
Valid SSL certificate with strong encryption
Uses well-known hosting and CDN services
⚠️

Mixed Customer Reviews Signal Caution

Numerous complaints about fees and account handling delays
Customer service reported as inconsistent
Positive mortgage loan officer reviews indicate uneven service quality
🏦

Active Physical Locations and Social Media

Multiple ATMs with official addresses and hours in New Jersey
Active Facebook, Instagram, Twitter, LinkedIn, and Pinterest profiles
Multiple verified contact emails and phone numbers

Contradictory Signals

Technical legitimacy contrasts with reported poor customer experiences and service issues.

Signal A: Strong domain age, SSL, and technical setup

Signal B: Significant negative customer reviews and complaint volume

Category Scores

Identity 80/100
Reputation 40/100
Technical 90/100
Content 85/100
Legal 75/100
Business Validity 70/100

Red Flags & Warnings

  • Multiple reports of disputed transactions being reversed unfairly and unexplained account closures affecting customers.
  • Customer service is frequently described as unhelpful and rude, with account access issues reported.

🔎 Detailed Checks & Analysis

Domain Age & Registration

Score: 90/100
Passed

"Domain has a long history which supports authenticity and trustworthiness."

Reason: Domain is registered since 1996 and uses a reputable registrar (Network Solutions).

SSL and Security

Score: 95/100
Passed

"Security protocols and DNS records like SPF and DKIM exist, aiding email authenticity."

Reason: SSL certificate is valid and issued recently, using strong encryption algorithms.

Blacklist & Scam Lists

Score: 100/100
Passed

"Being clean from major blacklists improves trustworthiness."

Reason: No presence on known crypto scam or phishing blacklists, and Google Safe Browsing shows no risk.

Domain Traffic & Engagement

Score: 85/100
Passed

"Traffic metrics indicate a functioning and used website."

Reason: Approximately 137K monthly visits with low bounce rate and high page views per visit, mainly US traffic.

Website Technology & Infrastructure

Score: 90/100
Passed

"Modern and reliable technologies support operational stability."

Reason: Uses reputable platforms and services including Cloudflare, Amazon, Adobe Marketing Cloud, and standard analytics.

Contact & Social Presence Verification

Score: 80/100
Passed

"Good social presence and contact details add legitimacy."

Reason: Multiple professional emails and phone numbers listed, plus active presence on Facebook, Twitter, Instagram, LinkedIn, and Pinterest.

Trademark & Brand Conflicts

Score: 100/100
Passed

"Clean trademark record ensures brand uniqueness."

Reason: No registered trademarks conflict with the domain name afbank found in the USPTO database.

Reputation & Customer Feedback

Score: 40/100
Failed

"Reputation is a major concern given recurring customer complaints and service issues."

Reason: Significant negative reviews citing unexplained fees, poor customer service, and account issues, despite some positive loan officer feedback.

Your Next Steps

  • 1
    Review customer complaint details carefully before engaging with services.
  • 2
    Verify official contact information on the website before sharing sensitive data.
  • 3
    Monitor account activity closely if using the bank's services.
  • 4
    Consider reading up-to-date customer feedback and third-party reviews.

Evidence & Citations

🕵🏻 Keep investigating

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