Domain Due Diligence
Report for Aetna.com
Why we think so
Aetna.com is the official website of Aetna Life Insurance Company, a U.S.-based health insurance provider with nearly 10 million monthly visits mostly from the United States. It offers health, dental, and vision insurance plans. The domain is well-established, created in 1993, and uses strong security including a valid SSL certificate from DigiCert. Aetna has a professional web infrastructure with multiple security and content delivery services including Akamai and Amazon CloudFront. The website ranks #3,400 globally and #8 in the finance/insurance category, highlighting a significant user base and strong industry presence. Official contact emails and phone numbers are publicly listed and traceable, supporting legitimate identity. There are no indications of phishing or scams involving this domain specifically, although the company warns about impostor scams using the Aetna name. Legal and customer complaints exist around insurance practices and business disputes, but these do not undermine the authenticity of the website itself. Overall, aetna.com is a trusted, authentic site for health insurance services in the U.S.
Risk Insights
Established Trust and Traffic
Robust Security Measures
Contradictory Signals
Complaints relate to insurance claims or customer service, not the authenticity of the website domain.
Signal A: Customer complaints alleging fraudulent business practices
Signal B: No evidence that aetna.com is itself a scam or fraudulent website
Category Scores
Red Flags & Warnings
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There are customer complaints and legal disputes involving Aetna's business practices, but these relate to insurance and claims, not the legitimacy of the aetna.com website itself.
🔎 Detailed Checks & Analysis
Domain Age and Registrar Reputation
Domain Age and Registrar Reputation
"Older domain age and professional registrar with no signs of recent suspicious changes."
Reason: The domain aetna.com was registered in 1993 and is owned by Aetna Life Insurance Company with MarkMonitor, a reputable registrar.
Traffic Volume and Geographic Profile
Traffic Volume and Geographic Profile
"Traffic patterns and rank within insurance category indicate genuine usage by real users."
Reason: Site receives over 9 million monthly visits mainly from the United States, consistent with the company's business focus.
SSL Certificate and Server Security
SSL Certificate and Server Security
"Security infrastructure is robust, following best practices for trusted sites."
Reason: SSL certificate is valid through May 2026 issued by DigiCert, with secure DNS and CDN infrastructure like Akamai and Amazon CloudFront.
Contact Information Validity
Contact Information Validity
"Public availability of contact data supports transparency and legitimacy."
Reason: Multiple official contact emails and phone numbers are published and accessible on the website and affiliated sources.
Blacklist and Phishing Status
Blacklist and Phishing Status
"No active scam or malware issues found on the domain."
Reason: No blacklists or phishing warnings detected via Google Safe Browsing or crypto scam scanners.
Your Next Steps
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1Use official contact details from aetna.com for any communication related to insurance products or claims.
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2Be aware that scammers may impersonate Aetna via phone or email; verify identity directly via the official website if uncertain.
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3If you encounter suspected fraud involving Aetna's name, report it to your financial institution and appropriate authorities.
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4Consult Aetna's official fraud and abuse resources to understand how to protect your information.
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5Use the site for legitimate insurance plan inquiries, knowing it is a large, established, and trusted domain.
Evidence & Citations
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Whois and DNS details for aetna.com
Official domain registration info and SSL details confirming ownership and security.
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SimilarWeb traffic and ranking data for aetna.com
Measures high traffic volume and engagement mostly from the United States.
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Website contact details from official scrapings
Public emails and phone numbers linked to the Aetna organization.
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Google Safe Browsing scan for aetna.com
No phishing or malware detected on the official website.
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Summary of fraud reports and customer disputes related to Aetna
Scams involve impersonation calls but not the official website; some customer disputes exist over claims.
🕵🏻 Keep investigating
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